Returns & Exchanges

At This Works, we want you to be completely satisfied with your beauty and wellness ritual. If a product does not meet your expectations, you can return it within 30 days of purchase for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all safety seals are intact for hygiene purposes, and include the provided packing slip.

• 3.
  Ship It Back

  Download and print your pre-paid shipping label, attach it to your parcel, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.